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TELECONSULTATION IN SINGAPORE

Video consultations with a Singapore GP

Speak with an SMC-registered doctor for suitable, non-emergency concerns. Your doctor will assess whether video care is appropriate and may recommend an in-person review.

Hours
Weekdays, 9am–1pm SGT
Consultation
S$15 nett
Clinical provider
Digital Health Pte Ltd

MOH licence R/23M1175/MDS/004/252 · Medication, referrals and digital MCs depend on the doctor’s assessment and are not guaranteed.

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Our fees

All amounts shown in Singapore dollars.

  • GP video consultation: S$15 nett. Standard consultation fee.
  • CHAS Blue consultation: S$10 nett. Show your card during the consultation. Clinic-funded reduction; not a government CHAS subsidy or claim.
  • Medication: Charged separately. Depends on what is prescribed and supplied.
  • Standard same-day delivery: S$8. Confirm availability and timing with the care team.
  • Express delivery: S$13. Within 3 hours; confirm availability with the care team.
  • Next-working-day delivery: S$5. A different timing option from same-day delivery.
  • Refill without consultation: S$5. Subject to the doctor’s approval; medication and delivery are separate.
  • Digital MC: No extra issuance charge. Issued through mc.gov.sg only when medically appropriate after assessment.
  • Basic memo or referral letter: S$10. If requested and clinically appropriate.

Understand consultation and delivery costs

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When video consults are not suitable

If you experience any of these warning signs, seek urgent in-person care.

  • Chest pain or palpitations
  • Shortness of breath
  • Severe or persistent abdominal pain
  • Blood in urine
  • Black stools / melaena
  • Bleeding in vomit, cough, or wounds
  • Numbness or weakness in limbs or face
  • Pregnancy-related complications
  • Visual disturbances
  • High fever lasting over 3 days

Patients under 16 years old must have a parent or guardian present or provide consent before the teleconsultation.

Choosing between online and in-person care